Frequently Asked Questions
Q - Do you charge in Canadian or US funds?
A - We charge US dollars for US customers and Canadian dollars for Canadian customers.
Q - How long does it take to get started?
A - Provided we have all of the necessary information - websites typically take 2-6 weeks and the Home Radius package typically takes 3 - 6 days.
Q - Is there a contract?
A - Yes - HomeRadius requires a 12 month contract - after 1 year it is month-to-month.
Q - What forms of payment do you accept?
A - All Major Credit Cards.
Q - Do you provide corporate solutions for multi-unit applications such as chains, franchises, and other organizations?
A- Yes. We work with national and multi-national organizations ranging from 5 units to 1000+ units.
Q - How do you activate me, and how long does it take?
A - We can activate you over the phone or in person in most states and provinces. Activation typically takes 10-15 minutes.
Q - Do you provide any training or support?
A - Yes. We do webinars and phone support pre and post sale. We also provide seminars and clinics for private organizations upon request.